Privacy Policy and Data Protection Rights of The Mendoza Law Firm

Introduction

The Mendoza Law Firm ("the Firm") is committed to protecting the privacy of its users, clients, suppliers, and any other individuals from whom it obtains personal information ("you"). This Privacy Policy describes how the Firm collects, uses, processes, and protects your personal information, as well as the rights you have regarding the processing of your data.

Information Collection

When interacting with our direct messaging channels on social networks (including, but not limited to, Facebook Messenger, Instagram, TikTok, and other digital media), you acknowledge and accept that part of the service may be managed by automated systems or Artificial Intelligence tools. Through these systems, the Firm may collect information such as:

• Information collected:
  • Name and contact details.
  • General information related to your immigration situation.
• Conversation data:
  • Messages, responses, and information provided during the conversation.
• Contact preferences:
  • Preferred contact methods and availability.
• Use of this information:
  • It is used exclusively to provide initial follow-up to your inquiry, preliminarily assess whether you might qualify for any legal service, and contact you later for a more detailed legal evaluation. The use of automated systems does not replace legal advice or create an attorney–client relationship; such relationship is only established through a formal written agreement with the Firm.

Use of Information

No mobile information will be shared with other entities/affiliates for marketing/promotion purposes. All categories mentioned above exclude subscription data and consent of the text originator; this information will not be shared with any other entity. The Firm uses your personal information for the following purposes:

• Provision of legal services:
  • Representing your interests in legal proceedings.
• Management of client and supplier relationships:
  • Processing invoices, updating records, and managing relationships.
• Addressing client inquiries/feedback:
  • Responding to your questions and comments.
• Marketing communication:
  • Providing information about services, offers, events, seminars, and relevant news through means such as:
    • Calls; Call frequency may vary, charges may apply for calls, the recipient can opt-out by notifying the operator.
    • Messages; Message frequency may vary, charges may apply for messages and data, the recipient can opt-out by replying "STOP."
    • Emails; Email frequency may vary, the recipient can unsubscribe by clicking the "unsubscribe" link located at the bottom of the email.
• Improving our website:
  • Monitoring and enhancing functionality and ease of use.
• Securing our website and systems:
  • Preventing illegal activities and safeguarding the security and confidentiality of your data.
• Compliance with legal or regulatory investigations/requests:
  • Addressing information requests from authorities.

Sharing of Information

The Firm may share your personal information with the following categories of recipients:

• Other entities within the Firm:
  • To provide legal services and administer any service that the Firm agrees to undertake for you.
• Law enforcement, regulatory, or government agencies:
  • When required by law or necessary to protect the rights of the Firm or third parties.

Information Transfers

Your personal information may be transferred across the Firm's computer networks or to carefully selected service providers located in countries with data protection laws different from those in your country of residence.

Data Protection Rights

Under the GDPR, you have the following rights:

• Access: You have the right to request a copy of your personal data that the Firm holds about you.
• Rectification: You can request that the Firm correct any personal information that is inaccurate or incomplete.
• Erasure: You can request that the Firm delete your personal data under certain limited circumstances.
• Restriction of processing: You can request that the Firm restrict the processing of your personal data under certain circumstances.
• Objection to processing: You can object to the processing of your personal data by the Firm under certain circumstances.
• Data portability: You can request that the Firm transmit your personal data to another company or organization in a structured, commonly used, and machine-readable format.
• Automated decision-making: You have the right not to be subject to a decision based solely on automated processing, including profiling.

To exercise any of these rights, you can contact us through the contact information found on our website.

Child Protection

The Firm does not knowingly collect personal information and personally identifiable information from children under the age of 13, unless their parents or guardians request the law firm to collect such information in order to help with a potential legal claim. If you believe that your child has provided this type of information on our website, we recommend that you contact us immediately, and we will make every effort to remove such information from our records.